Resident Care Coord
Apply now to join our GREAT team and community!
Make Lives Better Including Your Own.
Relationships and integrity are the heart of our culture. They help us create a welcoming and inclusive community among our residents, associates and patients that feels like family. They guide us to be open in our communication with each other, and enable us to make the right decisions for the people who have entrusted us with their care. Our relationships and integrity work together to create a positive impact in the lives of the people we touch.
The happiness of those we serve is dependent on the happiness of our associates, so you ll receive a competitive compensation and benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. You ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness physical, mental, emotional, and financial. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
If you want to work in an environment where you can become your best possible self, join us!
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:
Full-time and part-time associate benefits:
401(k) Retirement Savings Plan
Benefit plan package
Pre-tax Commuter Benefit
Associate Compassion Fund
Identity theft protection
Pet savings and insurance plans
Voluntary benefits available
Full-time associate benefits:
Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
Paid Time Off
Company-provided life insurance and accidental death and dismemberment (AD&D)
Voluntary STD and LTD
Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.
Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.
Provides direct supervision of resident care staff, which includes monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed.
Coordinates training and education of resident care staff on an ongoing basis.
Verifies all associate hours on time cards and weekly hour s report. Completes nursing schedules to assure proper coverage to meet resident needs and according to budget.
Assigns weekly blood pressures and weights to rotating shifts.
Monitors staff in administration of medication, to include frequents audits of medication sheets.
Assists the Health and Wellness Director in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Brookdale Senior Living policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards.
Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director in a timely manner. Reviews capabilities of resident who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation).
Conducts pre-admission screening of prospective new residents when assigned by supervisor and updates every six months or as needed. Assures that all required documentation, including service plans and nursing assessments, is completed.
Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care as allowed by state regulation.
Communicates to families regarding resident’s personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments.
Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families.
Observes residents, records significant reactions, and notifies Executive Director, Health and Wellness Director, physician, and pharmacist (as applicable) of resident’s condition and reaction to drugs, treatments, and significant incidents.
Responds promptly to all emergency calls from residents, including residents residing in independent section of community.
Performs daily, weekly and monthly safety and infection control checks of the home and grounds, assisting the Executive Director and the Health and Wellness Director for resident health and safety
Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately.
Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by Executive Director and/or the Health and Wellness Director.
Shares on call duties as required.
Participates in community functions including family socials and open houses. Communicates with community professionals.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Associates degree in health care related field and/or one to two years related experience and/or training; or equivalent combination of education and experience. Refer to state specific regulations for qualifications required to assist with medications.
Certifications, Licenses, and Other Special Requirements
In accordance with state law, may need to possess current state certification and follow regulations to maintain certification currency.
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Familiarity with Microsoft Windows 95, Microsoft Office and e-mail (Microsoft Outlook or Exchange, preferred but not required). Basic typing skills essential. Ability to manage revenue and expense budget. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the company. Ability to effectively communicate in English and understand and follow written and oral instructions. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Physical Demands and Working Conditions
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Potential injury from transferring, repositioning, or lifting residents
Talk or hear
Taste or smell
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Brookdale is an equal opportunity employer and a drug-free workplace.
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