Job Description
Conns Home Plus is in search of enthusiastic success-driven individuals who look forward to working in a competitive but team building environment. The ideal candidate will have a friendly and firm tone to assist in collecting outstanding balances.

You will:

Provide highest level of customer service

• Receive payments and post amounts paid to customer accounts
• Locate and monitor overdue accounts, using a variety of automated systems
• Works with customers to develop a solution that brings their accounts to current status
• Educates customers on potential solutions
• Uses negotiation techniques necessary to solve the customers’ delinquency status

You are:

Able to work in a fast-paced but fun environment.

• Performance driven and A team player
• Excellent at communicating and can be customer service oriented.
• Comfortable with social interactions and quick to establish rapport.
• Comfortable sitting at a desk, using a computer for majority, if not all of workday.
• Able to engage customers and use appropriate negotiation techniques.
• High School graduate, or have a GED