Customer Service Representative- Work from Home- $1000 Sign On Bonus
This position is work from home for any candidate in the PST or MST time zones. This position also includes a $1000 sign on bonus as well as an additional $2000 180 days post training! The sign on and retention bonuses are not applicable to current internal employees of CVS or Aetna. (Bonuses are only applicable to specific positions, locations, and business groups.) The Health Concierge is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. -Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. –Engages, consults and educates members based upon the members unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. -Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, a…Customer Service, Work From Home, Representative, Service, Customer, Retail, Health
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