Customer Service Representative / Data Entry
In Short- Data Entry, Communication, Time Management, Office Admin work
In Depth- The dynamic of the job is oriented around the start of a Construction Project. Our Business Development team secures the bid of the project that agrees to us handling the Testing & Inspections. That agreement and all the details of the project has a lot of information that needs to be organized, condensed, and passed around. Our Operations Administrators kickstart this process by entering all of the data that every other team will then utilize. The information you plug in and organize is crucial for every other team member to do their job and do it right. The information you craft is entered into our software system. In between all the organization of information is of course the friendly conversations and laughs shared between Amber, Kat, and DJ.
IS THIS JOB FOR YOU?
This job is great for someone who needs a stable and steady office job that is full-time, packed full of constant learning, and a place you can feel is your home. It is also a culture commonly found in construction- laid back, rough around the edges, quiet but also loud, with a wide variety of personalities and some colorful language when the Field comes in after long days.
WHAT WE DO-
There is more to construction than building a structure in Commercial and Residential- the store you shop, or the house or apt you live. Natural land, rock, soil, and climate were not created to accommodate the man-made materials in construction such as lumber, concrete, and steel. We need professionally licensed Engineers and Certified Technicians to look at the natural side of the ground we live on and assess what needs to be done to ensure they can be built together and do so in a stable and safe manner. At ProTeX, we assess all of that and are responsible for ensuring that a variety of materials in Construction are done according to the codes specified. Each and every team here is crucial to the completion of a safe and stable construction project.
$14/hour starting- absolutely a pay progression and is performance based.
Paid Time Off
6 Paid Holidays/year
Insurance in Health, Dental, Vision, and 401k
Just like our other Office roles, this offers a consistent and steady schedule with stable hours. All of our Office roles are great for in school (if youre taking night classes or online) or if you’re looking for a job that doesnt require your attention after youve clocked out that enables you to focus on your outside life priorities. Dont get me wrong, its not easy upfront, there is a truck load of information to learn but youre not being micromanaged, youre not being pressured with numbers or goals. Youre in charge of your future and how much of difference you want to make!
Work/Life Balance- 40 hours/week
7am-3:30pm or 8am-4:30pm
HOW COMFORTABLE ARE YOU WITH THIS JOB?
The experience required for this job is really about your ability to take on a large amount of foreign information and terminology that cant be put into context. It really comes down to what you need to be comfortable with-
Work on computers using 2 monitors and programs such as Excel and Word.
Managing a lot of tasks throughout the day and staying on top of them.
The customer service is primarily email. Working with the builders on obtaining information needed to proceed in a project or sending a report to them once its completed.
Strong clerical and administrative productivity.
Able to report and assist to other departments in a timely manner
Learning a new vocabulary- You work for Engineers! Naturally things are therefore complex, including a large variety of terminology. Dont tell Andy I said that! Jones I think would agree.
ENVIRONMENT – Social, laid back, close-knit, and calm. Sometimes its quiet, other times its more social and louder. The office in general has weekly team meetings with breakfast brought in and some fun and interesting topics that various team members discuss. We hold BBQs, luncheons, and other random gatherings on holidays or other days where our awesome CEO can find an excuse to order amazing lunch for everyone!
This team is led by DJ, a genuine Manager that truly cares about her work and her team and is always looking for ways to improve and grow and that includes in her own team members. The atmosphere here is often enjoyable for the introverted and extroverted. Our team members stay here because of the environment, stability, and team. We are very Family oriented and even with a variety of personalities, there is a fair amount of harmony and everyone is looking to get their job done.
Check out our website. Our Facebook page also has great insight to our culture!
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