Customer Service Associate
What does an outstanding Customer Service Representative do?
You will take inbound calls from banking and merchant customers, answer questions, assist with researching and resolving issues. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer. Use your great verbal and written communication skills to provide assistance to our customers. Do you love providing world class customer service in open fun environment? If you answered yes, we want to work with you.
As a Customer Service Representative, you can look forward to:
PEOPLE who are caring and friendly and want you to succeed
Great CULTURE, Team environment that is fun, encouraging and engaging.
Taking PRIDE in what we do
Basic requirements for consideration:
One year call center experience
Work experience with internet navigation and technology.
Experience with an online bill pay service.
Strong work tenure with previous roles lasting a year or more.
Experience working in a metric driven environment.
Fiserv offers a competitive compensation and benefits program including:
Medical/Dental/Vision Coverage (eligible on your first day of employment), On site cafeteria, Unlimited free beverages, Tuition Reimbursement, casual dress environment, Lucrative paid time off program.
Pre-employment background, credit, and drug test are required.
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